WHAT ABOUT PRIVACY?
CAN I MAKE A CUSTOM ORDER?
HOW SOON WILL I RECEIVE MY ORDER?
WHAT INFORMATION DO YOU NEED FOR MY CUSTOM ORDER?
CAN I ORDER ADD-ON GLASSES?
Aaack, WE ACCIDENTALLY BROKE A GLASS; CAN IT BE REPLACED?
IS THERE A GUARANTEE?
DO YOU SHIP INTERNATIONALLY?
I feel confident that you'll feel happy with your order but in the event you're disappointed, I will gladly work with you to resolve any concerns, based on the following:
NEED-BY DATES AND DEADLINES:
If you have a specific Need-By date, let me know and I'll do my best to accommodate your request. If no date is specified, I'll process and complete your order according to my production schedule at the time.
RETURNS OR EXCHANGES:
DAMAGED OR DEFECTIVE ITEMS:
TO RETURN AN ITEM:
CUSTOMS AND IMPORT TAXES:
Generally, I ship via the least expensive shipping method, within the time-frames given by my customers
--- 32nd Street Studio reserves the right to change these policies in future without notice ---
I'm frequently asked, "Is buying crystal really worth the extra cost?"
From an artist's standpoint, the painting time is the same for crystal and glass. The difference in price you see simply reflects the difference in materials cost.
According to many wine critics, you could skimp on the quality of the wine, -- but it's the quality of the glass that ‘makes’ the wine.
Wine really does taste better from crystal glasses and is well worth the investment. The crystal should also have a smooth, fine rim and no 'lip' in order to allow the wine to slip into the mouth for fullest enjoyment. If there's a rim, the wine sort of skips over certain taste buds, which reduces the sense of taste, body and aroma of the wine.
We stock several brands, styles and price ranges of crystal and glassware in stock -- let's find a match for your budget.
If you'd like stemware styles such as brandy, liqueur, and whiskey glasses, just let me know and I'll set up a Custom Listing for you.